REQUEST
Tell us what needs to happen.
Sending a request is free. Include the location, timing, people involved and the practical outcome you need.
HOW IT WORKS
From request to a documented task — without the vague concierge model.
Mateetaly turns a practical problem into a clearly scoped task. During the Private Beta, every request is reviewed personally before payment.
REVIEW
We check feasibility and risk.
Every Private Beta request is reviewed before payment. We may clarify access, authority, evidence, safety or task boundaries.
SCOPE + QUOTE
You see the task and total price before committing.
The written scope confirms what the Mate will do, what is excluded, expected evidence, travel and the total price.
CONFIRM
You decide whether to proceed.
Payment comes after the task is accepted and the scope is clear. No suitable Mate available? No charge.
EXECUTE
The Mate carries out the agreed task.
The Mate works to the brief. Material changes are not silently assumed; they are confirmed when necessary.
REPORT + CLOSE
You receive the agreed evidence and update.
Completion means the agreed work was carried out and documented. It does not guarantee an external person or business produces a particular outcome.
THE PRIVATE BETA STANDARD
Clear scope beats vague promises.
One Task ID. One written brief tied to the request.
No surprise scope. Changes are agreed rather than improvised.
Evidence where appropriate. Photos, video, notes or a concise report depending on the task.
Completion ≠ guaranteed outcome. Mateetaly controls the work it performs, not third parties.
START HERE
Find a Mate →Have a real-world problem in Italy?
Tell us the situation. We will tell you whether it fits Mateetaly and what it would cost before you pay.